This Privacy Policy explains how HongKong OneXOne Tech Limited collects, uses, and protects personal data when you use be100.ai.
Last updated: 2026-03-24
We collect account information, profile details, exam uploads, usage records, and technical telemetry needed to operate and secure the service. This may include identifiers, device and browser metadata, and interaction logs related to core features. We limit collection to data reasonably necessary for service delivery, compliance, and abuse prevention.
We collect data directly from you, from your use of the platform, and from integrated providers such as authentication and payment services. We may also derive operational metrics from uploaded content and usage behavior to improve reliability. We do not buy consumer data sets for unrelated advertising purposes.
Data is used to authenticate users, generate analysis reports, deliver requested features, improve product quality, prevent abuse, process billing, and provide support. We also use operational analytics for debugging, reliability, and performance optimization. We do not use personal data for unrelated third-party ad targeting.
Uploaded exam materials may be processed by trusted AI infrastructure providers for analysis generation, model quality control, and safety monitoring related to service quality. Processing is restricted by contractual and security controls and is limited to necessary scope. We do not authorize providers to use your data for their own unrelated marketing purposes.
Where required by law, we process personal data under recognized legal bases such as contract performance, legitimate interests, legal obligations, and consent. You may withdraw optional consent where applicable, though some features may become unavailable. Withdrawal does not affect processing completed before withdrawal.
We do not sell personal data. We may share data with service providers for hosting, analytics, authentication, payment processing, customer support, and security operations under written agreements. We may disclose information when required by law, legal process, or to protect rights, safety, and platform integrity.
Data may be processed in jurisdictions different from your residence when needed for global infrastructure and support operations. We apply appropriate safeguards for cross-border transfers as required by applicable law. By using the service, you acknowledge that such transfers may occur for legitimate service purposes.
We retain personal data only as long as necessary for service delivery, legal compliance, dispute handling, fraud prevention, and security auditing. Retention periods vary by data type, contractual obligations, and local legal requirements. When data is no longer required, we delete or anonymize it using reasonable methods.
We apply technical and organizational measures designed to protect data from unauthorized access, disclosure, alteration, and destruction. Controls may include access restriction, encryption in transit, monitoring, and incident response procedures. No method of transmission or storage can be guaranteed absolutely secure.
Depending on your jurisdiction, you may request access, correction, deletion, portability, or restriction of your personal data. You may also object to certain processing activities where legally available. To exercise rights, contact support and we may verify your identity before fulfilling requests.
The service is intended for educational use by families and may involve student-related data provided by authorized adults. Guardians and responsible users should ensure lawful authority before submitting student information. We handle student-related data with heightened care consistent with applicable requirements.
We may revise this policy to reflect legal, technical, or operational changes. Material changes are communicated through in-product notices, account notifications, or other reasonable channels before or at effectiveness. If you have privacy questions, contact us at [email protected].
Contact: [email protected]